Product and technical resources
For questions about PromptForge products, published documentation, firmware releases, recovery files, compatibility notes, or technical notices, email support@promptforge.social.
Orders and shipping
For payment, order status, delivery-address, UPS shipping, shipping damage, return, or refund questions, email orders@promptforge.social.
Support boundaries
Email contact does not include coding lessons, custom development, project integration, remote repair, installation service, or unlimited one-on-one troubleshooting unless an individual product listing expressly states otherwise.
Response expectations
PromptForge does not currently provide telephone, emergency, or guaranteed-response-time support. Messages are reviewed as normal business workload permits.